– Objectives and Marketing Goals: Defined clear objectives and mapped out marketing goals tailored for Booking.com. – Current Marketing Strategy Analysis: Evaluated Booking.com’s prevailing strategies across: PPC (Pay-per-click) Content Marketing Social Media – Loyalty Programs: Assessed the effectiveness and reach of Booking.com’s existing loyalty initiatives. – Recommendations Provision: Offered insights and actionable steps to enhance CRM strategies and customer engagement. – CRM Tools Recommendation: Specifically recommended the integration of HubSpot, highlighting its features and advantages for Booking.com. – Email Marketing Example: Demonstrated the practical application of email marketing within HubSpot to further illuminate its utility.